Effective Date: September 1, 2022

Create Apparel, the operator of www.createapparel.com.au, values the users of our website MerchSprint (www.merchsprint.com.au), owned by Create Apparel. Your privacy is crucial to us, and we understand your concerns about the collection, use, and disclosure of your personally identifiable information ("Personal Information"). This Privacy Policy explains how we handle your information when you use MerchSprint. By using the website, you agree to the practices outlined in this Privacy Policy.

If you have any questions or comments regarding this Privacy Policy, please contact us at info@merchsprint.com

Changes to Privacy Policy

We may update this Privacy Policy periodically. Notifications of changes will be sent via email, posted on the website's home page, or displayed in your account after changes are made. Please review any new Privacy Policy carefully to understand our practices. You may not receive notifications if your cookies are not set to accept and/or are disabled.

Types of Information Collected

Personal Information: We collect data you provide, such as your name, address, phone number, email, credit card information, and financial details.

Non-Personal Information: We gather non-personal data like browser type, previous website URL, ISP, operating system, and IP address. Non-personal information cannot easily identify you.

How and When Information is Collected

  • Providing Information: Personal Information is collected when you provide it, such as during purchases, creating an account, or signing up for newsletters.
  • Communications: Information you provide when communicating with us regarding the website or system is collected.
  • Analytic and Reporting Technologies: We use technologies to record non-personal information, including domain names, IP addresses, browser types, and access times.

Use of Information

Personal Information: Primarily used for internal purposes, including improving the website, fulfilling orders, and providing customer support.

Non-Personal Information: Utilised for internal purposes, such as evaluating and enhancing the website.

Disclosure to Third Parties

  • Successors: Personal Information may be disclosed to successors-in-interest in the event of a business transition.
  • Unaffiliated Third Parties: Disclosure may occur to prevent emergencies, respond to legal requirements, or protect rights and policies.
  • Service Providers and Online Partners: Third-party contracts help manage and optimise the website. Efforts are made to prevent disclosure for purposes other than providing services.
  • Affiliates: Information may be provided to affiliates in accordance with the Affiliate Agreement for internal record-keeping and marketing purposes.

Cookies and Web Beacons

Cookies and web beacons are used for a more personalised user experience. The Privacy Policy covers those used by MerchSprint and its online partners.

Control and Delete Cookies

You can accept or decline cookies by modifying your browser settings. Declining cookies may affect the website's interactive features. Visit www.aboutcookies.org for comprehensive information.


Efforts are made to protect Personal Information from unauthorised access. However, absolute security cannot be guaranteed. Users should use care in communication and not assume content privacy.

Review and Changes to Personal Information

To review or correct Personal Information, contact us at info@merchsprint.com Changes can also be made through the account management screen.


If you use our referral service, we collect your friend's name and email for a one-time email. This information is solely for sending the email and tracking the referral program's success.

Children's Privacy

The website is intended for users aged 13 and older. Users between 13 and 17 can use the website under parental supervision.


Users can opt-out of certain purposes for using Personal Information. Instructions are provided in newsletters, communications, or by contacting us at info@merchsprint.com 

For any disclosures not covered in this Privacy Policy, you will be notified to make an informed choice about sharing your Personal Information.

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